How It Works

Mail it in. We handle the rest.

01

Tell us what's wrong. Upload 3–6 photos so our cobblers can see exactly what they're working with.

Our pricing engine runs the numbers — base, materials, add-ons, labor — and shows three honest tiers. No surprise upsells later.

Secure checkout with Stripe. Your shipping label arrives by email along with simple packing instructions.

Track every status: received, in queue, in repair, quality check, ready to ship. We'll text or email you at every step.

Return tracking, before-and-after photos, and a workmanship guarantee on every pair.

It takes about 90 seconds to get your quote.

Mail-in shoe repair from a real Philadelphia workshop on Lancaster Ave. Honest pricing, careful work.

4402 Lancaster Avenue,
Philadelphia, PA 19104

Pay online, print a label, ship your shoes. We'll handle the rest.